Policies

Orders should be e-mailed or faxed to minimize errors.

  • E-Mail to charles@monarchbusiness.net or fax to 205-970-0423.
  • Orders should be placed by 2:00 pm to ensure same day shipment of stock items.
  • Terms are Net 30 from Invoice date.
  • Samples are available for most stock & custom label products. Monarch recommends testing ALL label materials for custom applications.
  • All products will be shipped prepaid and added to invoice unless otherwise specified on your order.
  • All Invoices are sent electronically.
  • All freight is F.O.B. Mill.
  • A 20% restocking fee applies for return of stock items.
  • All custom made products are not returnable unless deemed to be defective.
  • No returns of stock products after 90-Days.
  • All quotes are valid for 30-Days.